Privacy Policy

Last updated: 16/10/2024

GreenCAD Metrics (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage with our services. Please read this policy carefully to understand how we handle your data.

Information We Collect

We collect different types of information depending on how you interact with us:

When you contact us, request a quote, or sign a contract, we may collect personal data such as:

• Full name
• Email Address
• Phone number
• FBilling and shipping address
• Payment details

We may also collect non-personal information automatically when you visit our website, including:

• IP Address
• Browser type and version
• Operating system
• Referring website or link
• Pages viewed and time spent on our webapp

How We Use Your Information

We use the information collected in the following ways:

• To provide services: Your personal data is used to process orders, deliver services, and communicate with you about project updates.
• To improve user experience: We analyze data to improve our website’s functionality and user experience.
• For marketing purposes: With your consent, we may send you promotional materials or newsletters about our services, which you can opt out of at any time.
• For legal purposes: We may use your data to comply with legal obligations, resolve disputes, or enforce our agreements.

How We Share Your Information

GreenCAD Metrics respects your privacy and does not sell or trade your personal information. However, we may share your information in the following scenarios:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in delivering our services. These providers are obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of GreenCAD Metrics, your information may be transferred as part of the business assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Secure servers and encryption technologies
• Access controls and restrictions
• Regular security assessments.

While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to certain legal obligations.
• Objection: Object to the processing of your personal information for direct marketing or other purposes.
• Data Portability: Request a transfer of your personal data to another service provider.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site. We use cookies to:

• Analyze website traffic and performance
• Customize content and ads based on your preferences
• Remember your settings and preferences

You can adjust your cookie settings in your browser at any time. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Change to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. By continuing to use our website or services after such updates, you agree to the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Greencad Metrics
info@greencadmetrics.com
+254 711 376 349